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Online Catalog |
 It's true that testimonials tend to be a little self-serving but curiosity brought you to this page… So, read on to find out what our customers say about us. And what I have to say about it.
"Thank you very much for the prompt handling of this order, which arrived today in perfect condition. I am very glad to know about Joie de Vivre and wish you much success. On future trips back from France my luggage will be considerably lighter!" 
"You are our favorite web site and online store. Everything we order from your company is of the highest quality, and the food items are outstanding. My husband and I fell in love with France on our first trip there in 1999. We celebrated Valentine's Day in Paris! The items we purchase from you make us feel less "homesick" for that wonderful country and the wonderful people. Thank you!"
"Terrific as usual."
"Reading your website is cool--geography and food influences."
"Merci pour m'avoir envoyes les cadeuax de Noel so vite! Je vous souhaite le Joyeux Noel et une tres Bonne Annee."
"Oh Sylvaine! Am I in trouble! I received the foie gras and have eaten over half of it. You've made me a true Foie Gras Addict!"
And now, Margaret's previous e-mail:
"Mille mercis de vous etre si gentiment occupee si vite de nos dragees!! Le colis est arrive ce matin! Elles sont belles et delicieuses! Merci aussi pour le catalogue. I am grateful to AOL for having given me your company's web site during my search!"
I went back to Aventures section-FABULOUS! I am assigning all my students to look up a region and report on it… This is a real service to French teachers, which I will publicize at our next meeting of teachers."
"Thank you very much for your reply. You are the only one that gave me an explanation. Other importers just said "no, we don't carry it." You got a new customer - your site has a wonderful selection of products I want to try."
"We pan grilled the foie gras Saturday night with a lovely Calvados and green apple sauce. We were as impressed as our friends. The foie gras was exceptional in taste and texture. We look forward to many more evenings with your wonderful product. Thank you for helping make a wonderful Saturday evening. (There was great anticipation by all; one of the guests brought a bottle of 1990 Chateau d'Yquem which, needless to say, was a beautiful compliment to the foie gras.)"
"I appreciate your work on such short notice. Please thank Grimaud for me. C'est formidable. Merci bien,"
"Je tenais a vous dire que mon mari et mes invites ont adore le repas d'hier. Les magrets etaient tres tendres et avaient un gout authentique, et les foies gras (j'avais fait les deux recettes) ont fait sensation ! Pour ma part, j'ai adore la fermete et la fraicheur du foie gras au sel, et le fondant du foie gras a l'Armagnac..... Conclusion, je referai les deux recettes pour les fetes de Noel. Merci encore pour votre accueil et votre service."
"What a great response. You have our business and our holiday gift business. I am sure judging by the depth of your response that you do not receive very many complaints."
"Got it the next day!! As usual - your customer service is excellent!"
"I'm hooked - you've got a customer for life!!"
"Les andouillettes en particulier sont un delice! Nous attendons avec impatience de gouter la roulade de foie gras!!!!"
"The boudins noirs were a big hit. My friend Annick declared that they were the best she's had since the ones she enjoyed on her grandfather's farm in France many, many years ago. So thank you to you and FedEx!"
"I received my dishes last night and they are just what I wanted. Thank you so much for your assistance in ordering. I will visit your site often and recommend it to all my friends."
"I just wanted to drop you a note to say how pleased I was with the items I recently received. The quality was beyond my expectations, and so was the delivery service. I never thought it possible to create some of the dishes that I enjoyed in France, so your products are a dream come true. I like the recipes on your Web site, too. I was glad I followed your instructions for foie gras terrine. The recipe that was in xxxxx Magazine said to cook it for 3 1/2 hours. It would have been ruined! Thank you."
"Your site is certainly up-to-the minute, running well, and your e-mail is RIGHT THERE!! Bravo! Not many web sites are that well run..."
"Thanks for thinking of my location. You are the BEST!! I can't wait to do another cheese order, too. My friends are still talking about my last wine and cheese party."
"Have I mentioned this is the best customer service I've ever received from an online purchase? You're great!"
"Thank you so much for a prompt and wonderfully courteous response! This is not our first time ordering from your company; we had a delightful foie gras from you at Christmastime and so enjoyed it we decided to repeat the pleasure."
"Greetings to the Amis de Caneton!! My Christmas cassoulet incorporating your confit & sausages was "véritablement français." May this be the start of a beautiful friendship. Thank you for maintaining such a complete and easy to navigate website; without it, I would not have known your company as a prime resource. A bientot,"
"Merci, Sylvaine. I LOVED your website and did sign up for announcements of new items. You will hear from me again. Thank you so much for your time and patience."
"I appreciate you telling me what is in the box so that I can go out this weekend and complete the 50 French gifts. I enjoyed your web site so I will definitely shop there again. Thanks for your responsive service. I will recommend you to friends & family."
"Merci pour l'envoi si rapide de la commande. Nous avons bien recu le colis et nous efforcons de resister a la tentation jusqu'a ce week-end ou nous accompagnerons la charcuterie avec une bonne bouteille de Bourgueil..... Merci encore pour la qualite du service."
"The duck confit is an incredible product !!So much so that I can't imagine trying to prepare it myself from scratch. I believe you have a life-long customer."
"I just wanted to tell you that your web site is THE nicest one I have ever looked at, and I'm not just talking about the products within. We're looking forward to the catalogue."
"Ma commande est bien arrivée, le jour dit. Le canard à l'orange était délicieux et le foie gras est en train de refroidir doucement... Le saucisson quand à lui est un doux souvenir. Donc, à très très bientôt."
"We had an incredible dinner made even more special by the foie gras and duck breasts. We have sung your praises to anyone who will listen. We will most certainly keep in touch and place our future orders with you."
"This is so cool! This is what will bring me back. Thanks!"
"Celà fait 41 ans que nous avons quitté la France… Beaucoup de choses manquent dans ce grand pays où nous avons décidé de vivre et c'est une bonne chose que notre tres bon ami nous ait donné votre numéro de téléphone. Il adore le saucisson sec et il dit qu'il s'est régalé."
"The duck legs that I ordered for my dinner party arrived in gorgeous condition, more beautiful than imagined. Many of my guests had never had duck, but all are now converts! I've passed on your company's name and address to several as the only place to get the duck they enjoyed. I've ordered and enjoyed other things from your catalog and will continue to do so. Merci mille fois!"
"The foie gras could not have been better. Super lobe. And the breasts magret were superior. A fantastic Christmas dinner and we look forward to a super New Year dinner with more magret. You all can be proud of what you have accomplished."
"I am very pleased with your products and service, and I intend to use you whenever I can. I have already recommended you to my friends."
"You're the best!! Merci! Looking forward to lots more transactions that go so smoothly."
"I can't tell you how wonderful it is to receive the excellent service that you provide. You are a marvel in today's apathetic marketplace - may you thrive and prosper! We need more of your kind in the world! Merci mille fois."
"Your web site is great. I have told all my francophile friends about it and plan to visit often." Thanks to all for the encouragement! |